At Nomad Outdoor, we understand that getting your gear on time is crucial for your adventures. That’s why we’ve streamlined our delivery process to ensure that your orders reach you as quickly and efficiently as possible. Whether you’re gearing up for a weekend hike or a month-long expedition, we’ve got you covered.

Shipping Options

We offer two main shipping options to cater to your needs:

  • Standard Shipping: For those who need their gear a bit faster, we offer standard shipping via DHL or FedEx. This option typically takes 10-15 days after dispatch and costs $12.95.
  • Free Shipping: For orders over $50, we provide free shipping using EMS. This option takes 15-25 days after dispatch. It’s perfect for those who are planning ahead and want to save on shipping costs.

Order Processing

Once you place your order, our team works diligently to process it within 1-2 business days. We understand that time is of the essence, especially when you’re preparing for an adventure, so we ensure that your order is packed and dispatched as quickly as possible.

International Shipping

We are proud to serve adventurers worldwide, with the exception of Asia and certain remote areas. Our global reach ensures that no matter where you are, you can access the high-quality gear that Nomad Outdoor is known for.

Tracking Your Order

Once your order is dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your shipment and plan accordingly. If you have any questions or need assistance with tracking, our customer support team is always ready to help.

Returns and Refunds

We want you to be completely satisfied with your purchase. If for any reason you need to return an item, you have 15 days from the date of receipt to do so. Please ensure that the item is in its original condition and packaging. For more details on our return policy, visit our Returns & Refunds page.

Contact Us

If you have any questions about our delivery options or need further assistance, please don’t hesitate to reach out to us at [email protected]. Our team of outdoor enthusiasts is here to ensure that your adventure starts off on the right foot.

Thank you for choosing Nomad Outdoor. We look forward to being a part of your next great adventure!